Administrative Assistant

ICNA Relief

Michigan, United States

Full time

Mar 9

Job Summary: 

The Administrative Assistant is someone who enjoys problem-solving and taking on new challenges in a fast-paced environment. The Administrative Assistant will be leading the efforts of supporting the office by completing various office and administrative tasks. 

Essential Responsibilities: 

  • Provide support to the Manager in their day to day 
  • Ensure confidentiality and controls access to sensitive information at the management level. 
  • Prepare agendas and make arrangements for team and other meetings. 
  • Read and analyze incoming communications (memos, reports, inquiries, etc.) to determine their significance, handle communications or appropriately distribute 
  • Interpret administrative and operating policies and procedures for employees 
  • Researches, prioritizes, and follows up on incoming issues and concerns addressed to the leadership, including those of a sensitive or confidential nature 
  • Provides leadership to build relationships crucial to the success of the local site, and manages a variety of special projects for the manager 
  • Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures 
  • Assembles and coordinates project staff, clearly communicating expectations to team members 
  • Prepares documents and records as requested, such as agendas, notices, minutes for meetings 
  • Anticipates needs and ensures a consistent and open line of communication 
  • Maintains a highly functional and organized work environment 
  • Perform other duties as assigned 





Position Type/Expected Hours of Work: 

The employee must be available during the “core” work hours of 9:30 a.m. to 5:30 p.m. and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand. 


Required Education and Experience: 

  • An Associate degree in relevant field with at least one year experience in office administration 


Required Skills/Competencies: 

  • Ability to respond compassionately to persons who are in crisis (clients and staff), while maintaining appropriate and professional boundaries  
  • Ability to handle and maintain confidential information, according to HIPPA compliance 
  • Possess sensitivity to the service population’s cultural and socio-economic characteristics 
  • Excellent written and verbal communication skills, in English, is a must 
  • Oral and written fluency in the following languages preferred: Spanish, Urdu, Arabic, Hindi, Somali, Burmese, Karen, Sudanese, Bengali, Swahili, or Amharic 
  • Proficiency in MS Office Suite (MS Word, Excel, PowerPoint) 
  • Demonstrates knowledge and experience with MS Office Suite (Word, Excel, Access, Gmail, Google Drive and other Google apps) 

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ICNA Relief

ICNA Relief works to build healthy communities, strengthen families and create opportunities for those in despair while maintaining their dignity and ...