Anti-Violence Program Case Manager

The Arab-American Family Support Center (AAFSC), which has served immigrants and refugees for over 30 years, is hiring an Anti-Violence Program Case Manager. This role is based at the Family Justice Center in Staten Island and is part of the Mayor's Office to End Domestic and Gender-Based Violence initiative. You'll provide crisis intervention and case management services specifically to survivors of domestic violence, with specialized focus on the Arab, Middle Eastern, North African, Muslim, and South Asian communities.

Key Responsibilities

• Conduct intake assessments and comprehensive safety evaluations with domestic violence survivors
• Develop and implement survivor-centered safety plans and ongoing case management
• Coordinate crisis response with law enforcement, prosecutors, hospitals, and partner agencies
• Provide criminal justice navigation, client advocacy, and court accompaniment
• Support clients with public assistance, housing, victim services compensation, and emergency financial assistance applications
• File minimum 3 Office of Victim Services compensation applications per month
• Maintain detailed, timely documentation and case records
• Refer clients to therapeutic and legal services; identify appropriate community resources
• Perform data entry and systems management
• Present community education on domestic violence and gender-based violence dynamics
• Attend weekly individual supervision and monthly group supervision

Qualifications

• Bachelor's degree in human services or related field
• U.S. work authorization and ability to pass background check, fingerprinting, and State Central Registry clearance
• Arabic or Spanish language fluency (reading/writing) strongly preferred
• Preferred: experience with domestic violence survivors, refugees, immigrants, or trafficking victims
• Knowledge of intersectional violence and trauma; culturally competent interpersonal skills

Salary: $61,800/year. Full-time, entry-level position in Staten Island, NY.