To comply with country regulations, we are looking for UAE talent to fill this role.
Job Responsibility:
Plan, direct and control Branch Operations, compliance, sales and deliver standard customer service
Lead, motivate , coach, develop and monitor a team of employees in order to achieve the Branch operational efficiency , financial and customer service targets
Increase branch market share and profitability
Responsible for customer experience and customer related problems to ensure speed service and recovery
Support the Branch Manager in day to day running of the branch and officiates as the Branch Manager during his or her leave
The role holder hold high level of Business orientation and significant levels of technical knowledge to be able to project a customer friendly image of the units as a whole
Day to Day management of Branch staffs in their assigned Branch and improve in Productivity
Ability to maintain and enhance Operational Standards and Safeguard the Bank from any potential financial loss
Authorized to approve transactions within the assigned limit together with appropriate exceptions and waivers
May possess delegated powers needed to effect high value/high risk transactions
Find new venues for Retail Business Growth and strike the right balance between service requirement of the customers and operational efficiency
Job Skills & Qualifications:
Bachelor graduate
Minimum 5 years banking or service industry experience in a similar position/role
What we offer you:
Competitive salary package
Strong emphasis on work-life balance and wellbeing across the bank
World-class Learning & Development platform and career development
Generous annual leave entitlement and Private Healthcare
Preferential banking facilities for employees