Bengali-Speaking Community Support Worker (Home Care, Tower Hamlets)
Job Description
MiHomecare, part of City & County Healthcare Group, is seeking Bengali-speaking Community Support Workers to deliver personal care and support services to people in their own homes across the London Borough of Tower Hamlets (Bethnal Green, Shadwell, Tower Hill, Wapping, and Haggerston areas). This role is essential for serving the Bangladeshi Muslim community in the E1 and E2 postcode areas, where spoken Bengali fluency is vital for client communication and trust.
Key Responsibilities
- Personal care: assisting clients with washing, bathing, dressing, toileting, and continence care with dignity and respect
- Medication support: providing reminders and assistance according to training and individual care plans
- Meal preparation and support: preparing food and supporting clients at mealtimes
- Mobility assistance: helping clients move safely and using equipment as trained
- Everyday tasks: support with shopping, laundry, and light housework
- Companionship and emotional support: listening, engaging in conversation, and building trusting relationships
- Community engagement: supporting activities and outings as part of the care plan
- Health and safety: recognising changes in client wellbeing, reporting concerns promptly, and maintaining accurate care records
- Team collaboration: working alongside other carers when needed to deliver coordinated support
Working Patterns
Flexible shift opportunities across weekdays (8am–8pm), daytime only (8am–6pm), weekends (around 7am–7pm), and evening/bedtime visits. No driving licence required, but you must be able to travel reliably between clients' homes within the local community.
Who We're Looking For
- Fluent spoken Bengali (essential)
- Caring, dependable, and respectful approach to person-centred care
- Comfortable providing personal care with dignity and sensitivity
- Strong listening and communication skills
- Reliable availability for the care packages you support
- Right to work in the UK (visa sponsorship not available)
- Willingness to learn and collaborate with colleagues
What's Offered
- Comprehensive paid training and induction with ongoing support
- Funded qualification opportunities: Level 2 and Level 3 Diplomas in Health and Social Care
- Career progression across City & County Healthcare Group
- Refer-a-friend scheme (£300 per eligible referral)
- Blue Light Card eligibility for retail discounts
- Enhanced occupational maternity, adoption, and paternity pay
- Pension scheme and Death in Service payment
- Access to employee benefits and wellbeing platform
- 28 days' annual leave pro rata
- Cycle-to-work scheme
- In-house app for shift and care coordination
Pay: Monday–Friday £14.80/hour, Saturdays £14.95/hour, Sundays £15.15/hour. No previous care experience required—training is provided, making this suitable for career changers and experienced carers. Reference REF15009D (posted 21 October 2026).