CCP Supervisor — Home Care

EMCAN (Elderly Muslim Care Action Network) is seeking a full-time Community Care Program (CCP) Supervisor based in Naperville, Illinois. This supervisory role is central to EMCAN's mission of providing culturally sensitive, in-home personal care to elderly Muslim clients in the Chicago area.

About the Role

As CCP Supervisor, you will oversee and lead a team of home care aides, ensuring high-quality care delivery aligned with EMCAN's culturally sensitive standards. You'll be responsible for staff training, performance monitoring, client satisfaction assessments, and community relationship building to expand EMCAN's reach within the Muslim community.

Key Responsibilities

• Oversee and train home care aides in field service delivery
• Conduct quality assessments and monitor client satisfaction levels
• Perform supervisory home visits to evaluate both caregiver performance and client wellbeing
• Execute administrative and HR functions related to staffing
• Ensure regulatory compliance across all service areas
• Provide ongoing staff training, formal evaluations, and professional development
• Build and maintain community relationships to generate referrals and expand service reach
• Ensure adherence to culturally sensitive care standards

Required Qualifications

• Prior experience as a supervisor in community care or in-home settings
• Demonstrated leadership and delegation capabilities
• High school diploma or equivalent
• Valid work authorization in Illinois
• Strong verbal and written communication skills
• Reliable transportation

Preferred Qualifications

• Bilingual proficiency in Arabic, Urdu, or other community languages
• Proficiency with Microsoft Office
• Background experience in elderly care

To Apply

Submit an employment application form and resume to info@emcan.us or call the Naperville office at (630) 701-7755, Monday–Friday 9 AM–5 PM.