Job Description
The Halal Guys, a Muslim-founded Egyptian-American halal food brand established as a street-cart venture in New York City, is seeking a full-time General Manager for its Dedham, Massachusetts location (799 Providence Highway).
As the on-site operational leader and face of the brand, you will set the long-term vision, cultivate daily team morale through hands-on leadership, and serve as a community brand ambassador. You'll lead across all restaurant functions including service, culture, operations, compliance, and performance metrics.
Key Responsibilities
- Communicate long-term vision and build team morale through leading by example
- Act as brand ambassador and develop local community relationships
- Coach team members on service consistency, recipe standards, and operational execution
- Handle customer complaints professionally and ensure guest satisfaction
- Manage administrative operations including cash handling, staff scheduling, and food safety compliance
- Oversee inventory management, equipment maintenance, and facility cleanliness
- Conduct staff evaluations and resolve workplace conflicts
- Maintain hands-on proficiency in all front-of-house and back-of-house positions
Required Qualifications
- Minimum 3 years' experience as a General Manager or equivalent restaurant leadership role
- Positive, energetic, team-oriented demeanor
- Detail-oriented with strong numerical and reporting skills
- Solid knowledge of food safety regulations and FOH/BOH operations
- Physical capability to lift, bend, stoop, walk, and work full shifts
- Personal reliable transportation
The Halal Guys is a halal-certified fast-casual chain with over 90 franchise locations worldwide, serving exclusively halal meat. Compensation is competitive.