Part-Time Administrative Assistant (IIP) / Order Fulfillment Associate

Islam in Prison, a division of Al-Furqaan Foundation, seeks a part-time Administrative Assistant/Order Fulfillment Associate for its Romeoville, Illinois office. The organization provides Qurans, Islamic educational materials, prayer items, and spiritual resources to incarcerated Muslims nationwide, working directly with correctional facilities, prison chaplains, and incarcerated individuals.

Role Overview

You will provide key operational support to the Islam in Prison division by processing requests and correspondence from correctional facilities. As the link between prisons and the fulfillment team, you ensure all requests are accurate, complete, and compliant with facility-specific regulations before shipment.

Key Responsibilities

• Review incoming letters and emails from prisons and incarcerated individuals
• Validate request information for completeness and accuracy
• Enter recipient and request details into spreadsheets
• Monitor division email and process incoming requests
• Contact prison chaplains or facility staff to confirm requirements and prevent rejected shipments
• Verify facility-specific rules to ensure requested materials are approved for delivery
• Enter approved requests into Shopify for fulfillment and shipping
• Maintain updated spreadsheet records tracking request status through completion
• Follow established procedures consistently for processing and verification
• Handle correspondence and personal information with strict confidentiality
• Perform additional administrative duties as assigned

Required Qualifications

• High school diploma or GED
• Strong attention to detail and accuracy in data entry
• Basic computer skills and willingness to learn new software systems
• Comfortable with spreadsheets, email, and web-based platforms
• Professional phone and email communication skills
• Ability to follow detailed procedures consistently
• Strong organizational and time-management skills
• Can work independently while knowing when to ask questions or escalate
• Reliable attendance and dependable work ethic
• Available to work in-person at Romeoville, Illinois office

Preferred Qualifications

• Prior data entry or administrative experience
• Proficiency with Microsoft Excel or Google Sheets
• Experience with Shopify or similar order-management systems
• Experience communicating with organizations, government agencies, or institutional personnel
• Background in nonprofit, community outreach, customer service, or fulfillment operations

Key Skills

Attention to detail, data accuracy, organization, professional communication, follow-through, problem-solving, professionalism, reliability, and the ability to maintain confidentiality.