Quality Assurance Supervisor – Bilingual (English/Spanish) Preferred

About the Role

Creescent Foods is seeking a Quality Assurance Supervisor to oversee day-to-day quality monitoring and compliance across its halal poultry and beef processing facility in Chicago. This mid-level position works directly with the QA Manager and plant floor teams to maintain alignment with industry standards including SQF, USDA, GMP (Good Manufacturing Practice), HACCP, and SSOP (Sanitation Standard Operating Procedures).

Key Responsibilities

• Conduct product testing on ingredients, packaging, and finished goods to verify they meet established quality standards
• Assist with external GFSI audits (BRC and SQF certification schemes) and lead internal facility reviews
• Train plant personnel on quality programs, sanitation protocols, and HACCP procedures
• Perform sanitation and safety audits; communicate findings and recommendations to management
• Manage product date coding and ensure trade-age (shelf-life) compliance
• Identify and resolve quality issues at both the plant and warehouse levels
• Document all inspections and prepare detailed evaluation reports

Requirements

• High school diploma minimum; associate degree preferred
• 1–3 years of QA/QC experience in the food industry
• R&D (research and development) experience required
• Mandatory background in poultry or meat handling
• Spanish fluency preferred (English is required)
• Strong knowledge of food safety regulations, SQF, USDA standards, GMPs, HACCP, and SOPs
• Proficiency with standard business software
• Excellent oral and written communication skills
• Ability to work independently with strong initiative and analytical ability

Physical Demands

• Frequent standing, talking, and computer work
• Occasional lifting up to 50 lbs
• Close vision required for detailed inspection work
• Personal protective equipment (PPE) must be worn in all manufacturing areas