Director of Operations

The Islamic Center of Irving (ICI), a comprehensive Muslim community institution in Irving, Texas, seeks a Director of Operations to manage all day-to-day operations, strategic planning, and organizational development. The center operates an integrated campus comprising a full-service mosque, Islamic school, commercial marketplace, large parking facility, and residential apartment complex. The successful candidate will unify these diverse operational divisions under disciplined management while serving a large and diverse Muslim community.

Key Responsibilities

• Direct overall strategy, operations, and performance across all divisions; advise the Board and Executive Committee on strategic priorities, risk management, budgets, and major capital decisions
• Establish organizational policies, performance standards, and accountability structures across all departments
• Oversee facilities maintenance, capital improvements, and infrastructure planning for the entire campus; manage vendor, contractor, and utility relationships; plan and execute infrastructure projects including land use and phased construction
• Partner with school academic leadership on administration, facilities, resource allocation, and safety protocols (without directing curriculum)
• Oversee marketplace leasing, vendor relations, and commercial operations to generate revenue while maintaining community standards
• Manage large-scale parking operations, especially during peak attendance (Friday prayers, Ramadan, Eid, school hours); develop traffic flow and crowd management plans in coordination with local authorities
• Support budgeting and financial planning across all business units; ensure compliance with municipal, safety, labor, and nonprofit regulations; prepare Board reporting
• Serve as key liaison to community members, city officials, donors, and partner organizations; represent the center in public and civic settings
• Recruit, develop, and manage department heads and support staff; foster a disciplined, service-oriented, mission-aligned culture

Required Qualifications

• 15+ years of senior leadership experience directing complex, multi-function organizations in institutional, governmental, educational, or large nonprofit environments
• Demonstrated experience overseeing facilities, infrastructure, budgeting, compliance, and multidisciplinary teams
• Strong governance expertise advising boards, managing risk, and translating strategy into execution
• Experience managing large-scale public-facing operations with attention to crowd flow, safety, and community programs
• Excellent stakeholder management across government, community, and institutional partners
• Master's degree required; advanced degree in business, public administration, security/strategy, or related field strongly preferred

Preferred Experience

• Educational institution or academic administration background
• Commercial/retail leasing or property management
• Capital projects, land development, or infrastructure management
• Familiarity with Islamic community institutions and cultural/religious sensitivities
• Crisis and emergency response management

Benefits: 401(k) matching, health insurance, dental insurance, vision insurance, paid time off, and retirement plan. Full-time, in-person position.