Halls & Events Manager - UAE Nationals Only
Job Description
SUMMARY OF FUNCTIONS:
Oversee planning and execution of all events at the Sheikh Zayed Center & AU campus. This involves coordinating with internal and external stakeholders, managing budgets, and ensuring that events run smoothly and meet their objectives. Also play a critical role in developing & maintain the SZC events calendar. Prepares, coordinates and implements all arrangements for all AU hospitality in assigned departments, colleges and offices. S/he manages & leases the SZC to external corporate clients.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Oversee the day-to-day operations of the Sheikh Zayed Center, including but not limited to managing staff, ensuring the facility is properly maintained, and overseeing all programming and events.
Manage all events reservations, setup and makes appropriate arrangements upon approval by the Vice Chancellor for Communication and Community Affairs.
Maintain, establish, coordinates and approve all hospitalities requests for AU; coffee breaks, VIP’s hospitality and internal catering hospitalities.
Manage colleges, offices and external stakeholders all events at Sheikh Zayed Center.
Create office operation plan, personnel evaluation, and office KPIs.
Work cross-functionally with internal partners to align events strategy with AU objectives.
Manage and drive the set up and tear down process for each event.
Manage event execution timeline and plans ensuring all deliverables meet deadlines.
Cooperate with the Office of IT, arranges all technical services such as telephone lines, data ports and satellite hook-up & audio-visual equipment for needed for events.
Maintain and manage the Center's facilities, equipment, and resources as
cleaning, security & set-up for all events.
Oversees & coordinates the oversight of all event activities which may include catering, security, parking services, guest services, etc...
Meet with office managers & college deans to forecast and setup yearly events calendar.
Establish and maintain relationships with internal and external university partners.
Recommend and schedule events into appropriate off-campus and on-campus venues.
Prepare & approve all contracts/agreements with caterers/contract personnel and submit to office of procurement to issue LPO.
Ensures that the necessary agreements have been signed before each event takes place for external stakeholders.
Establishes and maintains price lists of room rentals, guest service fees, equipment rentals and technical services rentals for potential patrons.
Maintain relationships with community partners and stakeholders.
Act as the primary contact for the client events and coordinates various services and subsequent changes at AU.
Develop department policies for all pricing, discounts, rentals and catering.
Prepare annual budgets by providing data on equipment, supplies, staffing, and facilities maintenance needs for upcoming budget year.
Train, provide work direction, and oversees office support staff and/or event management staff.
Perform miscellaneous job-related duties as assigned.
QUALIFICATIONS & EXPERIENCE:
A bachelor degree in one of the following: Hotel Management/Hospitality.
A minimum of 10 years of experience 5 as events manager within the academic environment.
Willingness and ability to work beyond standard hours, including some weekends.
KNOWLEDGE & SKILLS:
Excellent computer skills including proficiency with word processing and spreadsheet programs preferred.
Ability to perform the essential functions of the job as outlined in the position description.
Knowledge of marketing strategies, processes, and available resources.
Knowledge of budgeting cost estimating, and fiscal management principles and procedures.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Knowledge of marketing and development strategies, techniques, processes, and available resources.
Ability to develop and implement comprehensive marketing goals, strategies, operation plans and KPI’s.
ORKING CONDITIONS:
Work is normally performed in a typical interior/office work environment.
No or very limited physical effort required.
No or very limited exposure to physical risk.
SUPERVISION:
Reports to: Vice Chancellor for Communication and Community Affairs
Subordinates:
Events Coordinator
Logistics Attendant
Hospitality Attendant