Head of Operations

Muslim Hands USA, a registered 501(c)(3) Islamic nonprofit based in Valley Stream, New York, seeks a Head of Operations to lead all operational functions as a key senior management figure.

Position Overview

Full-time, on-site leadership role with an initial 12-month contract (renewable based on performance evaluation). Position includes a 6-month probationary period and requires 35 hours per week.

Key Responsibilities

The Head of Operations will oversee six major functional areas

• Operational Leadership: Direct daily office operations, coordinate across departments, establish and implement organizational systems and workflows, monitor performance metrics against objectives, and ensure operational efficiency organization-wide.

• Governance & Compliance: Administer board functions and documentation, develop and maintain comprehensive organizational policies, conduct due diligence for partners and donors, establish and manage risk management frameworks.

• Human Resources Management: Lead recruitment and hiring processes, manage employee onboarding and orientation, maintain personnel records, administer payroll coordination, oversee performance review cycles, ensure HR policy compliance across the organization.

• Financial Oversight: Monitor departmental and organizational budgets, provide support for external audits, establish and maintain internal financial controls, prepare financial reports for leadership and the Board of Directors.

• Grants & Donor Compliance: Administer grant agreements and compliance requirements, track reporting timelines and deadlines, manage state-level fundraising registrations, produce donor impact reports and accountability documentation.

• Office Management: Oversee facilities and workspace, coordinate administrative support services, manage organizational communications systems, maintain an organized and productive office environment.

Required Qualifications

• Bachelor's degree in business administration, nonprofit management, or related field
• Minimum 3 years of direct experience in operations, organizational management, or nonprofit leadership
• Demonstrated experience in multi-functional operational management
• Knowledge of HR administration and employee lifecycle management
• Strong understanding of budgeting and financial controls
• Advanced proficiency with Microsoft Office and digital systems
• Genuine commitment to the organization's Islamic mission and values

Preferred Qualifications

• Master's degree in nonprofit management or related discipline
• Prior experience in the nonprofit, NGO, or humanitarian sector
• Knowledge of U.S. nonprofit regulations and fundraising registration requirements
• Familiarity with HR/payroll management systems (such as ADP)
• Grant management experience

Compensation & Employment Terms

• Salary: $100,000–$120,000 USD annually (based on experience)
• Full-time, on-site position (35 hours per week)
• 12-month initial contract (renewable based on performance)
• 6-month probationary period

How to Apply

Submit a CV and cover letter with reference HOPS-USA/2406 to careers@muslimhandsusa.org. Applications reviewed on rolling basis; early interviews may occur before the official deadline of September 30, 2026.