Safe Schools Officer (SSO)
Job Description
Safe Schools Officer at Zindagi Trust
About the Organization
Zindagi Trust is a leading Pakistani non-profit dedicated to improving educational outcomes for children in public-sector schools across Pakistan. This position supports safeguarding and student wellbeing initiatives at two government girls' schools in Karachi: Khatoon-e-Pakistan Government Girls Secondary School (KPS) in Bahadurabad, and SMB Fatima Jinnah Government Girls Secondary School in Garden West.
Role Overview
As a Safe Schools Officer, you will create and maintain a safe, supportive school environment by focusing on child protection, early identification of concerns, and student wellbeing. Your work will be student-centered, preventive rather than reactive, and protocol-driven.
Key Responsibilities
Safeguarding and Child Protection
- Receive, document, and report all student wellbeing and child protection concerns
- Conduct initial safety assessments and escalate appropriately to the Head of Safe Schools
- Maintain accurate, confidential case records and track trends
- Monitor at-risk students and ensure appropriate follow-up
- Implement and support the school's Child Protection Policy and reporting mechanisms
Early Identification and Student Support
- Identify early warning signs of emotional, behavioral, or safety concerns
- Conduct supportive check-ins with students where appropriate
- Provide immediate non-therapeutic support and refer complex cases to the school counselor
- Support student reintegration following incidents or extended absence
Preventive Wellbeing Programming
- Plan and deliver age-appropriate sessions on emotional wellbeing, anti-bullying, digital safety, and personal safety and boundaries
- Contribute to Life Skills-Based Education (LSBE) and similar programs
- Promote safe reporting practices among students
Teacher, Staff, and Parent Engagement
- Build staff sensitivity regarding child safety, child development, and emotional regulation
- Support teachers in positive classroom management and student safety responses
- Guide staff on appropriate reporting and classroom-level interventions
- Work closely with school counselors, leadership, and the safeguarding team
- Engage parents in non-crisis cases as appropriate and guided by the Head of Safe Schools
- Support referrals to external mental health and child protection services
- Maintain updated referral pathways and community resources
Documentation and Reporting
- Maintain secure and current case records
- Track safeguarding trends and recurring concerns
- Contribute to periodic safeguarding and wellbeing reports
Required Qualifications
- Bachelor's degree in Psychology, Education, Social Work, or related field
- 2–5 years of experience working with children or adolescents
- Prior experience in schools, NGOs, or youth programs preferred
- Training in child protection, safeguarding, or basic counseling is an advantage
- Trauma-informed training or awareness is preferred
Core Competencies
- Strong understanding of child safeguarding principles and risk identification
- Effective communication with children, families, and adults
- High-level confidentiality and professional integrity
- Strong documentation and organizational skills
- Ability to remain calm and objective in sensitive situations
- Clear professional boundaries and self-awareness
How to Apply
Submit your resume through the Zindagi Trust recruitment portal (linked on their careers page) or email career@zindagitrust.org with the subject line specifying your campus choice: 'Safe Schools Officer - KPS' or 'Safe Schools Officer - SMB'.